Our values
At HFIS, we have five core values. Learn more about them in this chapter
Our people come from all different walks of life, and it’s this mix of brilliant personalities, experiences and insights that gives us that warm, open and friendly culture you can feel as soon as you meet us.
But however wonderfully different we all are, there are five things we’ve all got in common - and they are the HFIS core values.
We will challenge our existing processes and look to make them better for the benefit of our customers and our people.
We are not afraid to ask or answer questions. We respect and value the diversity of our people and understand that innovation comes from a mixture of different age groups, experience, and backgrounds
Our products look to anticipate the needs of our customers both now and in the future
We are honest, open, ethical, and fair. People trust us to adhere to our word. We know it takes people with different ideas, strengths, interests, and cultural backgrounds to make our company succeed. We encourage healthy debate and differences of opinion.
Our products are easily understandable and are fit for purpose. Customers should know what they are buying and what they are not.
We are an inclusive company, and we embrace our customers and our colleagues regardless of background and culture.
We are open to new ideas and concepts and are happy to work both individually and within a team. We remain professional and we do not panic when circumstances abruptly change or when we have to juggle multiple projects
Our products are flexible and adaptable and give the customer what they want.
Passion is at the heart of our company. We are continuously moving forward, innovating, and improving and we encourage leadership at every level and believe all our people should be role models to each other. Our leaders inspire us.
We come together from across the UK annually to celebrate and recognise our values of innovation, transparency, adaptability and leadership. The HFIS awards ceremony is an evening of food, drinks, dancing and celebration.
All HFIS people are different, and we are passionate about embracing and celebrating this uniqueness. We strongly believe that a culture of inclusivity and belonging builds a team that delivers innovative solutions for our customers. Our HFIS team is connected through our shared values, with Respect and Integrity being at the heart of everything we do. We believe in developing and encouraging all our people to achieve their full potential, regardless of social background or educational achievement. We are a business that thrives on collaboration and we can only achieve our business goals with a team that brings a diversity of approach and different perspectives. At HFIS, everyone makes a difference.